Refund and Returns Policy

1. Refund Policy

Thank you for choosing our cybersecurity training courses and innovative products. Your satisfaction is our priority, and we are committed to providing you with the highest quality products and services.

2. Cybersecurity Training Courses:

We adhere to the refund policies defined on the IDCERT platform for our online cybersecurity training courses. Should you find yourself unsatisfied with the course purchased, please refer to the policies outlined on the IDCERT platform.

3. Innovative Cybersecurity Products:

Our innovative cybersecurity products are crafted to deliver a unique and high-quality experience. Due to the advanced technological nature of our products and to ensure the security of sensitive information contained within them, we do not accept returns on physically received products. However, to provide you with peace of mind and confidence in our products, we offer the opportunity to view our products online through videos, photos, and demonstrative demos. Additionally, prior to shipment, each product undergoes thorough testing and is meticulously packaged to ensure its integrity during transit.

4. Modifications and Cancellations:

For any modifications or cancellations of online training course or product orders, please contact us as soon as possible. We will strive to accommodate your needs and ensure a positive experience.

5. Contact Us:

If you have any questions or require assistance regarding your purc